At Maitland Book Exchange, all our books are recycled – because we care deeply about the environment and believe every great book deserves a second (or third!) life.
While we handpick most titles in like-new condition, some books may have a few pre-loved marks that come with their journey. We ask that you keep this in mind when purchasing.
Please note: Photos of book covers on our website are representational and may not reflect the actual cover of the book in stock. If you are after a specific cover edition, please jump on the chat or email us at sales@maitlandbookexchange.com.au to confirm availability before placing your order.
If your book arrives and is significantly different from what you expected, please contact us within 7 days of receiving your order. Email us with your order number and a photo of what you received so our team can assess your request.
If your claim is accepted and we’re unable to provide a replacement, we’ll add the store credit amount to your account that can be applied to your future order. Please note that shipping costs are non-refundable, and return shipping is at the customer’s expense.
All damage claims will be carefully reviewed by our team, and any refunds or replacements will be offered at our discretion.
Refunds will be processed back to your original payment method within 5 business days. Your bank may take a few extra days to show the transaction in your account.
