The Negotiator: My life at the heart of the hostage trade cover image
The Negotiator: My life at the heart of the hostage trade
The Negotiator: My life at the heart of the hostage trade
$8.00 AUD
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Ben Lopez spends his life travelling the world, bartering with people who value money over life. Working for governments, law enforcement agencies, multinational corporations and private clients, Ben is an expert K&R (Kidnap and Ransom) consultant, supplying professional kidnap-negotiation services. He can be called out to anywhere in the world within 24 hours notice to set up and command the negotiator's cell, bargaining with religious fanatics, hardened criminals, and other desperate people in order to save the lives of their captives. Alongside a shadowy team of former spies and special operatives, his arsenal of psychological techniques is just as powerful as brute force. He'll spend as long as is necessary to get the job done. And then he'll disappear. This extraordinary book reads like a thriller - but for those involved in the stories within it, the drama, and the tension, is very real.

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SHIPPING:

Flat rate shipping: $10 Australia-wide

Express Shipping: $15 Australia-wide

Heavy/Large Item Shipping: $19 (Applies to orders containing oversized or particularly heavy books. This will be calculated at checkout.)

FREE shipping on orders over $99- (excluding heavy or large books)

FREE Same Day Pickup: order online and pickup at our store at 495 High St Maitland.  

Orders will be shipped within 1 business day of ordering.

Packaging Methods

Maitland Book Exchange proudly uses fully compostable and recyclable materials to protect your recycled books during postage. We encourage you to compost, reuse or recycle your packaging to help us reduce waste.
Please note that all books on Maitland Book Exchange are recycled (used) books (yes we are all about loving the environment and keeping great literature out of landfill).

Although most are handpicked in like-new condition, there may be some pre-loved marks. There are actual book photos on each product page so please review carefully before selecting.

If your book arrives not looking like the photo please email us at sales@maitlandbookexchange.com.au 
with your order number and a photo of the delivery for us to assess for a refund. Please do this as soon as your package arrives, as we only accept damage claims within 7 days from the date you received your order.

If your damage claim is accepted and we are unable to provide a replacement, a partial refund or store credit will be offered. Please note that shipping costs cannot be refunded. Shipping costs for any returns are at the customer’s expense.

All damage claims received will be carefully evaluated by our team before a solution is proposed. All replacements and refunds are at the discretion of our team.

Refunds will be processed via your original payment method within 5 business days, then it will take a few days for your bank to show it in your account or credit card.
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